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Quality Supervisor (f/m/d)

Freudenberg Group
United States, Illinois, Aurora
October 04, 2022
Freudenberg is a global technology group that strengthens its customers and society long-term through forward-looking innovations. Together with our partners, customers and the world of science, we develop leading-edge technologies, and excellent products, solutions and services for 40 market segments. The Freudenberg Group employs some 50,000 people in around 60 countries worldwide and generates sales of nearly 9 billion euros. Freudenberg Home and Cleaning Solutions is a Business Group of Freudenberg and a leading global supplier of branded cleaning systems as well as household and laundry care products. The portfolio includes brands such as O-Cedar, and Vileda. The company employs more than 3,000 people and hosts a distribution network in 35 countries. New, effective products and distribution channels, technical innovations and a strong customer focus are the company's key success factors. They are supported by extensive market and customer research on an international basis as well as innovation centers and production plants around the world. The Quality Supervisor demonstrates a strong understanding of the technical skill set of the Quality and Senior Quality Technicians including, but not limited to: product functional testing, production inspection, incoming inspection, first article inspection which includes QAM testing and product audits in the warehouse. In addition, the Quality Supervisor demonstrates the ability to execute the functions of the department by guiding the team in a structured way. The supervisor should be capable of performing daily functions, but should focus on driving the activities of the department by prioritization of assignments to the team. Quality Supervisor (f/m/d) Responsibilities Drive the effective execution of the 16 Quality Areas System among the cross functional departments in the Production organization Supervise Material Review Board and Hold Area Teams to drive effective and timely disposition of suspect/defective material and to ensure same is systematically blocked from use Supervise and assign incoming inspection activities, and daily department activities such as product testing, line audits, FAR and validation processes and technical work such as MFI analysis Manage time card approvals and schedules to ensure Production is appropriately supported by Quality Technicians Review and analyze supplier COAs; present data and findings to department leadership Oversee the use of the QT9 modules through supervision technicians with the goal of becoming and developing SMEs; monitor QT9 to ensure QT9 processes are up to date: Calibration program, Document Revisions, Quality Tools Monitor Quality Alert program for trends and escalate to management Supervise and assign posting and review of KPI data Qualifications High School diploma or GED equivalent required; Associate's degree preferred Demonstrates competency in Integrated Quality Systems, with minimum 2 years' experience Demonstrates competency in supervision and personnel management, multi-shift management preferred and 5 years' experience preferred Thorough understanding of Quality and Manufacturing principles Strong organizational skills with the ability to make a plan, execute a plan, and measure results Familiarity with and ability to use computer and software (Microsoft Excel, Word, Outlook, and internal software) as required Math, analytical and problem solving skills Knowledge of and ability to read and decipher blueprints and engineering drawings Project management skills with the ability to manage multiple projects simultaneously Excellent internal and external customer service skills Good communication skills verbal and written, bi-lingual (English / Spanish) preferred