IT Jr Associate (QA and/or Software Automation Engineering Development Program)

The selected candidate must live within a commutable distance to Citizens Jacksonville, FL office.

Searching for a place to make your mark? Every great team depends on the individual contributions of its members - the skills, talents and the passion that each team member brings. At Citizens, we're building a workforce of top achievers committed to our company's mission and vision. Our company values the knowledge that comes from experienced and dedicated individuals with a variety of backgrounds, in or out of insurance.

Citizens' Mission is to provide property insurance protection in Florida to those who are, in good faith, unable to obtain coverage through the private market while also providing the utmost in customer service. Our Values are public service, integrity, respect, responsiveness and sound judgment. We strive to not only provide affordable insurance products and services but also to provide sound financial responsibility to the citizens of Florida.

At Citizens, we are a team of dedicated, service-minded professionals committed to our policyholders. Come achieve and maximize your potential with us

Job Summary:

Under direct supervision, this job may support one or more of the Information Technology functions i.e., Software Engineering, Infrastructure, Security, Data engineering or QA engineering or others. This position is responsible for learning, shadowing and/or performing entry level tasks in one of the above areas.

This position is slated to work with our Data Engineering / BI team and is part of a defined limited employee development program. As the program progresses, a possibility exists for employee transfer/promotion to a designated area of the organization. These opportunities would be based on business need and would also depend upon employee performance, as well as demonstrated knowledge, skills, and abilities.

Job Duties / Essential Functions:

Models ethical behavior and executes job responsibilities in accordance with Citizens' core values, ethics, and information protection policies.

• Supporting the IT Team in maintaining software, and other enterprise-wide systems, working closely with more senior level staff.
• May assist with troubleshooting issues and providing technical support. Provide regular updates, identify any blockers to assigned tasks
• May provide support in one of the areas of security, software engineering, DevOps, quality assurance, automation, infrastructure, and database functions.
• Organize and maintain any IT resources and technical documentation as applicable.
• Adhere to and maintain compliance with standards and policies that are in place.

Required Education and Experience:

• High School Diploma / GED
• Pursuit of or recent graduate: BS Degree Information Technology, Computer Science, or other technology related fields
• 0 - 1 year of experience, working in corporate or office setting in the Information Technology Division

MUST HAVE THE FOLLOWING Knowledge, Skills and Abilities:

• (REQUIRED) - Object oriented programing concepts, Core Java knowledge and some exposure.
• Familiarity with any one specified, or combination of, the following: Software (Coding), IT Security, Data engineering, Infrastructure, DevOps
• Awareness of relevant systems and tools
• Microsoft Office (Word, Excel, Access, Outlook, PowerPoint)
• Thirst for knowledge, curiosity, and ability to learn new technical or soft skills
• Ability to multi-task
• Initiative-driven, service oriented, and attention to detail
• Collaborator with good people skills
• Effective communication, collaboration, and people skills

Preferred Knowledge, Skills and Abilities: :

• Groovy scripting, HTML experience.
• Some coding experience highly perferred

Citizens offers a competitive compensation and benefits package that includes comprehensive medical/dental, Retirement Savings Plan, Vacation and Sick Time, EAP, Tuition Reimbursement, Community Service and much more!

• Retirement savings plan with a generous company match
• Medical, dental and vision coverage
• Company Paid employee basic life insurance and short-term disability
• Generous paid time off: vacation, sick and holiday leave
• Employee Assistance and Wellness Programs
• Tuition reimbursement
• Professional and leadership development opportunities
• Company Paid Parking
• Employee recognition programs
• Relocation assistance (where applicable)
• Community and volunteering opportunities
• Casual dress

Citizens is proud to be an Equal Opportunity Employer.

Visa sponsorship is not available for this position.

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