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Patient Access Intake Representative

Southcoast Health System
United States, Massachusetts, Fall River
December 01, 2022


Work for One of the World's Best Hospitals!

For Three Consecutive Years, Newsweek named Southcoast Health among the World's Best Hospitals (Charlton Memorial, St. Luke's, and Tobey). In addition, since 2018, Southcoast Health has been voted by readers as South Coast Media Group's Best Place to Work. Why? Because we have some of the most talented people in the world!

We are searching for a Patient Access Intake Representative to perform a wide variety of duties to facilitate patient access throughout the organization. Insure patient compliance with applicable hospital policy and obtains accurate patient information to insure patient safety and optimal reimbursement to the organization in accordance with various external regulations. Determine and actively collect patient liabilities.



  • Hours: Per Diem
  • Shift: Flexible shifts and hours; Shift, weekend, and holiday rotations
  • Location: Charlton Memorial Hospital - Fall River, MA

Education and/or Experience Requirements:



  • Equal to completion of four years of high school plus additional courses or training required; Associate's Degree preferred.
  • Medical Terminology Certificate preferred.
  • Demonstrated very good communication & interpersonal skills.
  • Strong computer skills including medical based programs.
  • Proficiency with Word, Excel, and other software programs preferred.
  • Over three years related health care experience including working with third party payers preferred.

*Must be fully vaccinated against seasonal Influenza and the COVID 19 virus and provide required vaccination documentation unless approved for an exemption or deferral by Southcoast prior to starting employment.*

Southcoast Health is a community healthcare system with multiple access points, offering an integrated continuum of health services throughout Southeastern Massachusetts and Rhode Island. By uniting a single purpose and building an integrated system of services and resources, we have become one of the largest and fastest-growing health systems in Massachusetts.

Together We Are More.



  • With more than 7,500 employees, Southcoast Health is the largest employer in Southeastern Mass., and the 18th largest employer in the Commonwealth, according to the Boston Business Journal.
  • We strive for a culture of health and well-being that recognizes, respects, and celebrates the rich diversity of one another and the communities we serve.

We are committed to providing our employees in Massachusetts and Rhode Island with optimal benefits that promote a healthy work/life balance and add value to our employees' lives.



  • Generous Earned Time Off Package**
  • Health, Dental and Vision Insurance*
  • Tuition Assistance**
  • Short Term and Long-Term Disability Insurance*
  • Life & AD&D insurance*
  • Flexible Spending Accounts*
  • 403B Retirement Plan with match
  • HealthQuest Wellness Program
  • Employee Assistance Program
  • Employee Discount Program
  • Career Development Opportunities
  • Diversity, Equity and Inclusion Council

*Available to regular status employees who are scheduled to work a minimum of 24 hours.

**Available to regular status employees who are scheduled to work a minimum of 20 hours.

Are you ready to make a difference in your community? Join us to be More than medicine!

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