Patient Care Representative- Occupational/Employee Health

Work for One of the World's Best Hospitals!

In 2019 and 2020, Newsweek named Southcoast Health among the World's Best Hospitals (Charlton Memorial, St. Luke's, and Tobey). In addition, Southcoast Health was voted by readers as South Coast Media Group's Best Place to Work in 2019 and 2020. Why? Because we have some of the most talented people in the world!

We are searching for a Patient Care Representative for Occupational/Employee Health to perform a variety of office support, coordination of various patient care processes and other related duties in accordance with established Occupational Health department policies and procedures.

**$1,000 New Hire Sign On Bonus in this position**

If a rehire - must have been gone from the organization for 1yr in order to be eligible

• Hours: 40hrs
• Shift: Day Shift; 7:30am-4 pm
• Location: St. Luke's Hospital - New Bedford, MA

Education and/or Experience Requirements:

• Equal to completion of four years of high school plus additional specialized courses or training, secretarial school, diploma, or medical office certification.
• Customer service skills are required. Excellent interpersonal skills and phone etiquette expected.
• Over three years of related medical office work experience is required. Previous experience working in busy practice as a patient access representative is preferred.
• Knowledge of and the ability to use both departmental and/or hospital computer systems is required.
• Willing to learn new EMR (Systoc) and work as a team player to assist the needs of our employees and outside clients is preferable but not required
• Duties require knowledge of medical terminology.
• Proficient data entry skills are also essential.
• Must work independently to schedule patients and set up new accounts.
• Previous experience working as a front office staff preferred

Must be fully vaccinated against COVID 19 and seasonal Influenza. Must provide required vaccination documentation, unless approved for an exemption or deferral by Southcoast prior to starting employment.

Southcoast Health is a community healthcare system with multiple access points, offering an integrated continuum of health services throughout Southeastern Massachusetts and Rhode Island. By uniting a single purpose and building an integrated system of services and resources, we have become one of the largest and fastest-growing health systems in Massachusetts.

Together We Are More.

• With more than 7,500 employees, Southcoast Health is the largest employer in Southeastern Mass., and the 18th largest employer in the Commonwealth, according to the Boston Business Journal.
• We strive for a culture of health and well-being that recognizes, respects, and celebrates the rich diversity of one another and the communities we serve.

We are committed to providing our employees in Massachusetts and Rhode Island with optimal benefits that promote a healthy work/life balance and add value to our employees' lives.

• Generous Earned Time Off Package**
• Health, Dental and Vision Insurance*
• Tuition Assistance**
• Short Term and Long-Term Disability Insurance*
• Life & AD&D insurance*
• Flexible Spending Accounts*
• 403B Retirement Plan with match
• HealthQuest Wellness Program
• Employee Assistance Program
• Employee Discount Program
• Career Development Opportunities
• Diversity, Equity and Inclusion Council

*Available to regular status employees who are scheduled to work a minimum of 24 hours.

**Available to regular status employees who are scheduled to work a minimum of 20 hours.

Are you ready to make a difference in your community? Join us to be More than medicine!

Southcoast Health is an Equal Opportunity Employer