Macro TFS FX Application Support

Macro TFS FX Application Support

New York

As a Barclays Macro TFS FX Application Support, you'll be the touch point between the business & the rest of the technology functions. You'll play a pivotal role in the running & organization for all aspects of technology for front office users, with a focus on trade capture and risk applications across both the FX and Rates businesses. You'll work closely with a multitude of stakeholders including developers, traders, sales, operations, & business managers to ensure system stability & drive system improvements in front office technology.

Salary / Rate Minimum: $90,000

Salary / Rate Maximum: $115,000

The minimum and maximum salary/rate information above include only base salary or base hourly rate. It does not include any another type of compensation or benefits that may be available.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.

Working Flexibly

We're committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognizes and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers' and clients' needs. Whether you have family commitments or you're a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.

If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.

We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We're flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances

Please discuss the detail of the working pattern options for the role with the hiring manager.

What will you be d oing?

* Delivering seamless end-to-end support for front office Trading Desks to help drive the effectiveness and commercial strength of the Trading franchise

* Investigating trader related issues to provide swift solutions or ad-hoc tactical fixes, whilst also engaging with application owners to provide effective problem management

* Communicating, managing, and escalating key Front office facing issues and major incidents

* Organizing teams and processes around real-world market events which drive volatility in the market and may impact the trading desk's profitability if not managed closely

* Providing advisory services to the trading desk and support teams for functional use cases and configuration of Trading systems

* Managing proactively the business-critical real-time trading systems, with a particular focus on identifying issues & potential problem areas and using this to shape & direct application

* Logging and tracking incidents and issues following the ITIL standards; Tracking outstanding issues and working with the appropriate parties to achieve resolution

* Engaging with Front Office management teams to ensure proactive management of SLA's, capacity, performance, and Business Continuity Management planning

What we're looking for:

* You must be confident to engage with business stakeholder, global colleagues, and peers in other teams, You will be equally as comfortable working individually

* Solid analytical, problem solving and communication skills

* Ability to work in a pressured environment

* Flexibility to deliver a consistently high level of service within a constantly changing environment with rapidly changing multiple priorities

Skills that will help you in the role:

* VBA/scripting (perl, python) skills would be advantageous.

* Experience in financial markets

Where will you be working?

You will be working at our Americas Headquarters at 745 Seventh Avenue. This 32-story office tower is located in Times Square in the heart of Manhattan and features a cafeteria, fitness center and state-of-the-art LED signage on the facade of the building.

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