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Community Services Officer I/II Flex

City of Corona, CA
$44,952.00 - $60,360.00 Annually
medical insurance, dental insurance, life insurance, vision insurance, flexible benefit account, vacation time, paid holidays, sick time, tuition reimbursement, retirement plan
United States, California, Corona
730 Public Safety Way (Show on map)
March 21, 2024

DESCRIPTION

Looking for a way to enter into the Law Enforcement field? The City of Corona has an exciting opportunity to join our Police Department as a Community Services Officer I/II (Flex). The Community Services Officer I/II performs various non-sworn field and office support duties in support of Police Department operations. The Community Services Officer II position is distinguished from the Community Services Officer I by the performance of the full range of duties as assigned, working independently, and exercising judgment and initiative. Community Services Officer II level are normally filled by advancement from the Community Services Officer I level; progression to the Community Services Officer II level is dependent on (i) management affirmation that the position is performing the full range of duties assigned to the classification; (ii) satisfactory work performance; (iii) the incumbent meeting the minimum qualifications for the classification including any licenses and certifications; and (iv) management approval for progression to the Community Services Officer II level. The ideal candidate will possess the following knowledge, skills, and abilities:


Knowledge & Education
  • Equivalent to completion of the twelfth (12th) grade. Applications must list education to be able to verify that candidates have met this requirement. Candidates that do not provide this information will be disqualified from consideration.
  • Knowledge of basic functions, principles, and practices of law enforcement agencies including crime scene investigations and evidence retention practices and regulations.
  • Familiarity with city and mandated safety rules, regulations, and protocols.
Skills/Abilities
  • Perform technical duties in support of assigned programs within the Police Department.
  • Interpret and apply operational procedures to resolve field situations.
  • Explain department or program operations and services to the general public.
  • Ensure all work performed is compliant with established or mandated processes.
  • Coordinate, or collaborate, services with other local government or state agencies.
  • Work with members of the business community, civic organizations, and the general public to provide a safe and healthy environment for citizens.
  • Collect, interpret, and apply data.
  • Learn radio codes and procedures.
  • Generate and distribute a variety of program reports and documents.
  • Maintain detailed incident reports including notes and photographs and prepare related correspondence.
  • Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
  • Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
  • Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.

Experience
  • Community Services Officer I: none
  • Community Services Officer II: One (1) year of increasingly responsible experience supporting a law enforcement program which involves contact with the public
  • Possession of a valid California Driver's License, to be maintained throughout employment.
Characteristics
  • Accountability- The Corona Police Department is a professional police agency staffed by individuals who cherish and maintain the highest standards of conduct and performance.
  • Integrity- Being truthful and ethical in what we do, what we say, and what we say we do in both our personal and professional lives.
  • Respect- We are committed to our profession and will always respect one another and the community that we serve.
  • Inclusion- We are not just diverse; we are welcoming to all.
  • Teamwork- When we work together to achieve our mission, the department and community will grow stronger. Together, we are better.
  • Innovation- We provide modern police services and are committed to always improve our organizational practices.
This position is FLSA Non-Exempt- eligible for overtime compensation.

To view the positions complete job description,
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Application Process

Applications will be accepted on a continuous basis . Candidates are encouraged to apply immediately as this recruitment may close at any time. You will not be able to submit an application for this position once the recruitment closes. The eligibility list established from this recruitment will be used to fill future vacancies as they occur.

Candidates that successfully pass the screening process will be invited for an in person written exam. Exams are typically held monthly depending on the department's need. Candidates must score a 70% or higher on that exam in order to be invited to the in person oral interviews. The exam focuses on Language Skills, Problem Solving, and People Skills. The top scoring candidates from the oral interview will be placed on an eligibility list and will be contacted by the department to start the background process as vacancies arise.

Successful candidates will undergo a thorough background investigation with the Corona Police Department which includes but is not limited to the following:

  • No felony conviction(s).
  • Submit to a fingerprint and criminal history check - State and Federal Bureaus.
  • Good moral character as determined by a thorough background investigation.
  • United States high school graduate, GED, or equivalent.
  • No conviction(s) of a serious offense, or numerous convictions of minor offenses.
  • Submit to a polygraph examination.
  • Successfully pass a medical examination
  • Credit history check, if established, must be satisfactory.


COMMUNITY

A City whose heritage spans more than a century, the City of Corona, located in Riverside County, California, encompasses around 40 square miles and has a vibrant, culturally diverse population of approximately 168,100 residents. Residents of Corona enjoy a variety of cultural, recreational, and educational opportunities that provide a first-rate quality of life for its residents and visitors. Within an hour's travel time, outdoor enthusiasts can enjoy such winter activities as snowboarding and skiing and such summer activities as surfing, boating, or simply relaxing on a beach. Corona's economy is strong and getting stronger; more than 84,000 people work here. Our retail, commercial, and housing areas are expanding, and office development continues to be strong.

THE ORGANIZATION

The City of Corona is a General Law city operating under a Council-Manager form of government. Policymaking and legislative authority is vested in the City Council, consisting of a Mayor and four Council Members. Members of the City Council are elected by District to a four-year term. The Mayor is selected by the Council and serves as the presiding officer for one year.

The City is organized into the following departments/organizational units: Community Services, City Manager's Office, Economic Development, Finance, Fire, Human Resources, Information Technology, Legal and Risk Management, Police, Planning & Development, Public Works and Utilities. Oversight of these departments is divided between the City Manager and two Assistant City Managers.

The City's total operating budget for Fiscal Year 2024 is $ 369.9 million with a General Fund operating budget of $ 194.5 million. Corona enjoys a workforce of 860 dedicated employees who provide high quality services to its residents and visitors each day.

ESSENTIAL DUTIES AND RESPONSIBILITIES

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QUALIFICATIONS GUIDELINES

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PHYSICAL/MENTAL DEMANDS AND WORK ENVIRONMENT

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