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Grand Central/Prelude Epic Analyst

Southcoast Health System
vision insurance, tuition assistance, 403(b), retirement plan, employee discount
United States, Massachusetts, New Bedford
101 Page Street (Show on map)
March 28, 2024
SC-IT Access Applications
New Bedford , MA
Information Systems
Pay Grade: SCI22
Full-time , Day shift , 40; 8:00am - 4:30pm
Req # 77218

Work for One of the World's Best Hospitals!

For Five Consecutive Years, Newsweek named Southcoast Health among the World's Best Hospitals (Charlton Memorial, St. Luke's, and Tobey). In addition, since 2018, Southcoast Health has been voted by readers as South Coast Media Group's Best Place to Work. Why? Because we have some of the most talented people in the world!

We are searching for a Business Analyst -EPIC to carry out various duties in support of business systems and end users including but not limited to: perform analysis of workflow; assessment of system needs and requirements; plan, design, and test systems and interfaces; coordinate work efforts with applicable MIS and organizational personnel; train end-users as needed; document and troubleshoot work involved in systems implementation and maintenance; and act as liaison to all end users. On-call rotation required. Provide functional or technical supervision of other employees in the same or related classifications where supervisory responsibility is limited to occasional direction, guidance, explanation, etc. Act as an applications expert and assume training responsibilities as needed



  • Hours: 40hrs
  • Shift: Day shift; 8:00am-4:30pm; On Call rotation required.
  • Location: 100% Remote Position


Education and/or Experience Requirements:



  • Bachelor's Degree in Computer Science or equivalent knowledge and experience required.
  • Experience supporting Epic and/or other healthcare information systems required.
  • Technical/programming experience preferred.
  • PC-based computer skills, spreadsheet and word processing proficiency required.
  • Five (5) years MIS and/or business related experience, including two (2) years in similar related position required
  • Epic Certifications: Grand Central and Prelude certifications required. RTE certification and Benefits Engine for Patient Access Badge preferred. If the successful candidate does not possess the necessary certifications, they must be obtained within 6 weeks of completing the last Epic class. Other Epic certifications may be required after initial Epic certification.
  • In accepting employment with Southcoast, you understand that you are required to be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.



Southcoast Health is a community healthcare system with multiple access points, offering an integrated continuum of health services throughout Southeastern Massachusetts and Rhode Island. By uniting a single purpose and building an integrated system of services and resources, we have become one of the largest and fastest-growing health systems in Massachusetts.

Together We Are More.



  • With more than 7,500 employees, Southcoast Health is the largest employer in Southeastern Mass., and the 18th largest employer in the Commonwealth, according to the Boston Business Journal.
  • We strive for a culture of health and well-being that recognizes, respects, and celebrates the rich diversity of one another and the communities we serve.


We are committed to providing our employees in Massachusetts and Rhode Island with optimal benefits that promote a healthy work/life balance and add value to our employees' lives.



  • Generous Earned Time Off Package**
  • Health, Dental and Vision Insurance*
  • Tuition Assistance**
  • Short Term and Long-Term Disability Insurance*
  • Life & AD&D insurance*
  • Flexible Spending Accounts*
  • 403B Retirement Plan with match
  • HealthQuest Wellness Program
  • Employee Assistance Program
  • Employee Discount Program
  • Career Development Opportunities
  • Diversity, Equity and Inclusion Council


*Available to regular status employees who are scheduled to work a minimum of 24 hours.

**Available to regular status employees who are scheduled to work a minimum of 20 hours.

Are you ready to make a difference in your community? Join us to be More than medicine!

Southcoast Health is an Equal Opportunity Employer


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