Transcript Evaluator (Winter Haven)

Job Description:

This position will be responsible for administering a comprehensive system of transcript evaluation for domestic and international students both new and transferring to determine transferability of previously earned credit. This position will also provide support to all campuses concerning postsecondary transfer work, provides outgoing transcript services, and provides quality customer service to Polk State College students and external customers in all such duties. Independent decision-making within the constructs of policy, state, and accrediting body guidelines and best practices are required.

Essential Functions/Duties

• Possess knowledge of accepted policies and practices in American higher education related to granting of credits and degrees, course structures and grading practices.
• Analyze, authenticate, and research documents submitted for evaluation of transfer credit.
• Evaluate documents submitted by degree-seeking transfer students, including Bachelor's and Associate degree seeking Determine transfer course work applicability and/or equivalency following college procedure.
• Answer, research, record and resolve all questions related to a student's transfer evaluation.
• Keep abreast of current SACS and Department of Education requirements and policies concerning accreditation and transfer work; pursue professional development opportunities designed to improve effectiveness.
• Maintain results of evaluations in electronic format in the Genesis
• Be an expert in the Genesis system functionality as it relates to transcript entry, incoming and outgoing transcript processing and degree audits including the substitution and waiver processing.
• Respond to Financial Aid, Athletic Department, and Advising on questions regarding student's academic record, and for completion of the files of students receiving VA benefits and/or Federal Aid to ensure that all documents are received, and all transfer credits have been evaluated in a timely
• Troubleshoot the student database system when transfer or transcript request issues arise.
• Stay abreast with third-party vendor transcript request software.
• Advise the College's international representative, program managers, and advisors on acceptability of credit based on Polk State College
• Assists the Transcript Services Supervisor in other duties as assigned.

Required Skills:

• Requires the ability to compare and/or judge the readily observable, functional, structural or compositional characteristics (whether similar to or divergent from obvious standards) of documentation, files, accounts, and equipment.
• Requires the ability to speak and/or signal people to convey or exchange information. Includes issuing and receiving assignments, instructions, and/or directions.
• Requires ability to read standard English, as well as basic technical data, policy and procedure manuals, codes, etc. Requires the ability to prepare forms and reports using prescribed formats. Requires the ability to communicate with a broad array of individuals from various professional backgrounds.
• Requires the ability to apply principles of logical thinking to define problems, collect data, establish facts and draw valid conclusions; to interpret a variety of instructions or inquiries furnished in written and/or oral form; to acquire knowledge of topics related to occupation.
• Requires the ability to record and deliver information, to explain procedures, and to follow oral/written instructions. Must be able to communicate effectively with co-workers, the public, and students.
• Must be able to add, subtract, multiply and divide; calculate decimals and percentages. Must be very detail oriented.

Working Conditions/Additional Information

• Some evenings and weekends.
• Must have the ability to work proficiently in a busy, multi-office work area.
• Must be flexible and able to adapt well to changes

Salary and Benefits Information

• This position is level C14. Please see below for specific salary range.
• We offer an excellent employer-paid benefits package including the following: Medical, Dental, Life, Long-Term Disability, Vacation (except faculty), Holiday and Sick Leave, Retirement (if eligible) and college fee waivers. Other employee-paid, voluntary benefits (vision, short-term disability, etc.) are also available.

Required Education

A high school diploma or equivalent is required.

An Associate degree is preferred.

Two years of experience in student services (Advising, Financial Aid, Academic Affairs, etc.) at an institution of higher education.

Preferred Experience:

• Two years of experience in transcript evaluation in a post-secondary college or university.

Submissions that do not include all parts of the following required information will not be considered:

• a resume
• an electronic job application (all sections MUST be completed)

This position will be open until filled.

Important Information

• If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.

• Polk State College participates in E-Verify. Candidates must provide documentation of eligibility to work in the United States. Polk State College does not provide visa sponsorship.

• Polk State College is committed to equal access/equal opportunity in its programs, activities, and employment. For additional information, visit polk.edu/compliance. For questions or concerns, please contact: Lonnie Thompson, Chief of Institutional Compliance & Engagement/Title IX Coordinator; lthompson@polk.edu.
• To request Veteran's Preference, please be sure to upload all necessary documents (DD-214, etc.) to your application.

• Polk State College is a drug-free workplace.

• Polk State College is committed to working with and providing reasonable accommodation to applicants and employees with disabilities. Reasonable accommodations are considered on a case-by-case basis.

• Reference checks, successful completion of a background check, and third-party Education Verification for all stated degrees will be required prior to employment.

• Polk State College does NOT provide relocation assistance for this position.

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