DIRECTOR OF ENROLLMENT- GMercy U

Academic Partnerships assists primarily regional universities in increasing their access and impact by making their academic programs available to students online. Founded in 2007, AP's mission is to expand access to high-quality, affordable, and workforce-relevant education, especially for working and adult students. AP brings single-minded dedication to student success, an integrated set of services, and data-driven performance to our collaboration with university partners.

A Day in the Life:

The essential functions of this role are as follows:

• Manages all areas related to student recruitment for assigned programs with assigned partner institution.

• Assists in hiring and interviewing applicants for enrollment staff in conjunction with the Associate VP of Enrollment and VP/AVP of Partner Relationship(s).

• Trains, motivates, coaches, and supervises the local enrollment staff, including regular 1:1 meetings, utilizing Synergis coaching tools such as Twilo call assessment and EdVantage Coach.

• Conducts new hire, quarterly and annual evaluations of direct reports, following Synergis approved processes and timeframes.

• Builds cohorts in support of both short-range and long-range goals for the location consistent with the goals laid out by Synergis senior leadership and in collaboration with the partner institution.

• Provides regular class build reports and accurate enrollment forecasts location to VP/AVP of Partner(s).

• In Collaboration with Synergis Marketing and the Campus VP/AVP of Partnership(s), develop strategic marketing plans that ensures location achieves goals.

• In collaboration with Synergis Marketing and the partner institution, leads planning and coordination of information sessions and open houses.

• Collaborates with program deans and partner institution staff on class starts.

• Builds positive working relationships with partner institution personnel.

• Maintains open, honest, and collaborative communication with staff and partner institution personnel.

• On a limited basis, represents Synergis on appropriate institution committees with the approval of the VP/AVP of Partner Relationship(s).

• Demonstrate high competency using Synergis EdVantage CRM, Edvantage Connector, EdVantage Coach and other systems related to enrollment operations and reporting

• Analyze and interpret reporting and act on data to improve location results.

• Assists in interviewing enrollment employees beyond their direct responsibility.

• May manage multiple programs and/or multiple locations.

• Train and mentor direct reports and may assist in training and mentoring other locations' enrollment employees.

• May serve on Synergis committees.

• Performs other duties as assigned or apparent.

What You'll Need for Success:

You must meet the following requirements to be considered for employment:

Education/Experience:

Bachelor's degree from an accredited four-year college or university and five to seven years of progressively responsible management experience. Direct experience in higher education enrollment or sales and marketing preferred. Experience in developing and implementing training programs and/or team building and motivational activities, as well as, managing departmental programs and activities and/or training; or equivalent combination of education and experience. Master's degree preferred.

Computer Skills:

Microsoft Office Suite.

Language Ability:

Read, analyze and interpret business, professional, technical or governmental documents. Write reports, business correspondence and procedure manuals. Effectively present information and respond to questions from managers, customers and the public.

Reasoning Ability:

Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Supervisory Responsibilities:

Yes

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet to moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. While performing the duties of this job, the employee is frequently required to sit and regularly required to use hands to multi-task.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Academic Partnerships is an equal opportunity employer and supports a diverse and inclusive workforce.

Academic Partnerships offers the following comprehensive benefits:

• PTO - accumulated from day one
• 11 designated holidays
• Medical - four options (including PPO and HDP)
• Dental
• Vision
• Life & Disability (company paid)
• Flexible Spending Account & Health Savings Account (company contribution to HSA)
• Retirement plan with company match
• Maternity / Paternity / Parental Leave (company paid)
• Volunteer Time Off

Supplemental Benefits:

• Wellness program
• Alternative medicine options
• Pet discounts
• Accident, Critical Illness and Hospital Indemnity

Personal and Professional Development:

• Continuous Professional and Leadership Development Programs
• Tuition Reimbursement for employees and their dependents