Director of Addiction & Substance Use Services

Position Summary:


Leads, directs, integrates and coordinates all Substance Use Disorder services. Assists in ensuring the clinical practices are consistently high in regard to levels of clinical and professional services provided. This position has direct responsibility for the Hospital based Substance Use Disorder programs, MAT treatment programs, and all community-based inpatient and outpatient Substance Use Disorder programs.

Qualifications:


EDUCATIONAL REQUIREMENTS

• Master's Degree in the field(s) of Nursing, Psychology, Social Work, Business, Health Care Administration, Business Administration or related field

• Certified Alcohol & Drug Counselor
• CANTS Clearance

• 5-7 years of experience in/with management in healthcare required

• Use of usual and customary equipment used to perform essential functions of the position.
• Work may occasionally require travel to other UPH facilities/hospitals.
• requireduired to drive your own vehicle for business purposes.

• Effective communication and engagement of leadership, staff, colleagues, providers
• Effective planning skills in relation to Clinical, Operational, Service and Financial Excellence
• Effective skills in directing staff, colleagues and providers
• Effective skills in measuring, reporting, monitoring and improving performance of operations
• Effective in identifying, surfacing and resolving conflict within the organization

• Analytic Skills
• Effective leadership and management of continuous process
• Effective leadership in outcome improvement, financial, operations, clinical and service performance
• Effective leadership and management in shared accountability model with Medical Director
• Writes, reads, comprehends and speaks fluent English.

• Basic computer knowledge using word processing, spreadsheet, email, and web browser.
• Multicultural sensitivity
• Critical thinking skills using independent judgment in making decisions.
• Advanced reading, writing and oral skills
• Ability to utilize PC including, basic elements of Windows, keyboarding, work with mouse, and perform basic computer tasks

Essential Functions:

• Strategic Planning and Development
• Facilitates Substance Use Disorder services strategic planning.
• Analyzes industry trends in the development of divisional operational needs.
• Leads Substance Use Disorder program planning, implementation and evaluation efforts at a strategic and tactical level.
• Effectively communicates the vision of potential service line activities

• Leads change to manage risk and ensures changes take hold.
• Responsible for leading strategic and business planning initiatives.
• Keeps abreast of literature, network and colleagues
• Attends meetings to remain current with technological advances
• Identifies potential operations for new services.

• Develop strategy for contract negotiations.
• Clinical/Service Excellence
• Assumes an active role in day to day operations of the Substance Use Disorder line across the service continuum.
• Works in conjunction with the Executive Leadership and Medical Staff to ensure the highest level of care for patients.
• Works with physicians and staff to adopt and incorporate quality initiatives and manage the growth of the programs.

• Creates solid cross functional relationship across departments and other functional groups and coordinates projects.
• Responsible for the development of and to monitor the service outcome data, e.g. clinical outcomes, service and cost.
• Analyzes results and troubleshoots problem areas to mitigate program risks.
• Ensures system wide compliance with all applicable laws and regulations affecting patient care services.
• Supports integration of patient care standards

• Practice with clinical programs and works collaboratively with leadership, physicians and other disciplines.
• Promotes process improvement through the development, refinement and use of quality measures and program evaluation methods.
• Promotes best practice care, professional conduct and a focus on customer relations, thereby improving patient satisfaction.
• Knowledgeable of hospital and department compliance requirements for federally funded healthcare programs:
• (e.g. Medicare and Medicaid) regarding fraud, waste and abuse.

• Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff.
• Takes appropriate action on concerns reported by department staff related to compliance
• Fiscal and Budgeting
• Collaboration with other departments to achieve financial objectives/goals.
• Responsible for formulating budgets.

• Demonstrates an understanding of financial analysis, pro forma development
• Deomonstrates understanding of capital planning/acquisition and economic considerations.
• Collaborative Relationship Building
• Development positive professional relationships with physicians and peers.
• Responsible for the management of all human resources in a cost effective yet supportive manner.

• Coaches, mentors, motivates and supervises program management and staff members
• Influences team to take positive action and accountability for their assigned work.
• Assembles and effectively leads direct reports and/or teams
• Acts as facilitator of teamwork and decision-making in virtual and in-person settings.
• Develops positive cooperative working relationships with the medical staff
• Ensures a high level of physician satisfaction with services.
• Community partnerships