Petcare Veterinary Workflow Specialist

This can be a US remote role near a large metropolitan area is preferred.

Position Summary

The Petcare Veterinary Workflow Specialist is a member of the Sales Enablement team. The primary responsibility is to provide clinics with operational expertise to improve workflow processes, Veterinary Healthcare Team (VHT) utilization, protocol implementation (focus on pain and dermatology) and hospital efficiencies to maximize patient and hospital outcomes and positioning of the Zoetis portfolio. The Veterinary Workflow Specialist will collaborate with the other Zoetis sales and medical colleagues to achieve aligned goals and support the Petcare business.

Position Responsibilities

• Primary purpose is building relationships with the practice owner, practice manager, lead technicians and other key stakeholders to understand hospital pain points and achieve customer goals and Zoetis goals to improve hospital workflow, adoption and implementation of pain and dermatology solutions.
  • Establish champions especially PM within the hospital to lead workflow efficiencies.
  • Help establish protocols for supporting technician appointments to support Cytopoint, Solensia and Librela monthly appointments and forward booking
  • Help train Customer Service Representatives (CSR)/technicians on areas to improved efficiencies within the hospital.
  • Execute the Osteoarthritis (OA) Technician Strategy / create OA technician advocates in the hospital.
  • Identify and evaluate clinic pain points, facilitate, develop, design and implement clinic workflow processes that improve efficiencies and maximizes use of Zoetis portfolio (focus on injectable products and pharmacy inventory)
  • Educate on effective utilization of: Credentialed Veterinary Technicians, Veterinary Assistants, CSR
  • Key customer contact to support the hospital and aligned goals.
• Provides clinics with guidance, instruction, and training on the product line and workflow efficiencies to increase productivity and performance through formal and informal presentations.
• Work with Brand teams: help develop and execute technician programs to support Zoetis therapeutic areas (pain and dermatology)
• Work with area leaders (sales, Professional Service Veterinarians (PSV)/ Strategic Growth Account (SGA)) to identify target practices to focus training on

Completes daily activity documentation, including detailed call notes after customer visits.

Qualifications (Training, Education, & Prior Experience)

Technical Skills Requirements

Physical Position Requirements

Field based position

The following base pay range reflects the anticipated base pay for this position if a selected candidate were to be located in (Colorado). Base pay may vary based on location and other factors.

Base Pay Range: $100,000 - $175,000

The following base pay range reflects the anticipated base pay for this position if a selected candidate were to be located in (California), (NJ Remote), (NY Remote), or (Washington). Base pay may vary based on location and
other factors.

Base Pay Range: $100,000 - $175,000

[This position is eligible for short-term incentive compensation.] [The position is also eligible for long-term incentive.]

We offer a competitive and comprehensive benefits package, which includes healthcare, dental coverage, and retirement savings benefits along with paid holidays, vacation and disability insurance.

Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.