Site Reliability Engineering

Cognizant Digital Practice helps clients reinvent products, experiences, and business models to build new value, differentiation, and drive revenue in the digital economy. We take an Experience centered approach which uses human insights to take ideas from vision to outcome and building end to end experience led solutions that enables brands to transform their customer and employee experiences using design, marketing, and commerce capabilities.

Responsibilities & Required Skills

• SRE with 10+ years of exposure to Performance, Observability, Reliability and Resilience/Chaos Engineering of large scale latency sensitive enterprise applications
• Knowledgeable in SLI, SLO and SLA definition and management, Error budget driven development
• Experienced in Application performance management tools and frameworks like Dynatrace, AppD, Elastic stack, Grafana stack, etc.
• Experienced with telemetry tooling and observability systems such as: Jaegar, Prometheus, Open-Tracing, Open-Telemetry, App Dynamics, Splunk, DataDog, NewRelic, Lightstep, Grafana.
• Expert in ITSM process & tools like JIRA, ServiceNow, Pagerduty, knowledgeable in AIOps process and tools like Moogsoft.
• Expert in developing executive friendly dashboards based on observable metrics in IT systems (KPIs, Incident Trends, MTTR, MTTD etc).
• Knowledgeable in Observability tool and framework standardization and unification.
• Experienced with some amount of 'Big Data' technologies such as: Elasticsearch, NoSQL Stores, Kafka, Columnar Databases, Dataflow or Pipeline Systems, Graph Data Stores.
• Expertise in Log Analytics (Custom built tools, Splunk). Exposure to Kibana, Elastic Search.
• Strong experience with ServiceNow ITOM, ITSM Modules that focuses Discovery, Event Management, Incident, Problem and Change Management
• Experience in defining manual / semi-automated / automated RCA procedures in commercially available platforms & tools
• Exposure in setting up detection mechanisms based event correlation and prediction, self-learning and self-healing capabilities
• Excellent understanding of Docker & Kubernetes or similar container based architectures
• Excellent understanding of micro-services architecture, design patterns, and standard methodologies with an eye towards scale, automation, resiliency, and high availability
• Quick learner with an attitude to explore and learn new tools and framework
• Strong leadership, interpersonal, influencing, teamwork and negotiation skill

Salary and Other Compensation:

The annual salary for this position is between $52,000 to $137,600 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Why Choose Cognizant?

It takes a lot to succeed in today's fast-paced market, and Cognizant Technology Solutions has become a leader in the industry. We love big ideas and even bigger dreams. We stand out because we put human experiences at the core.

Our associates enjoy robust benefits and training opportunities from our industry recognized, award winning Academy team. You will have access to hundreds of technical training to keep your skillsets fresh and have opportunities to obtain certifications on the latest technologies.

Everything we do at Cognizant we do with passion-for our clients, our communities, and our organization. It's the defining attribute that we look for in our people.

If you're comfortable with ambiguity, excited by change, and excel through autonomy, we'd love to hear from you!

Employee Status : Full Time Employee

Shift : Day Job

Travel : No

Job Posting : May 01 2024

About Cognizant

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email with your request and contact information.