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Operations Manager, Enterprise Emergency Management

University of California - San Francisco Campus and Health
remote work
United States, California, San Francisco
May 08, 2024

Operations Manager, Enterprise Emergency Management

Enterprise Emergency Management

Full Time

78133BR

Job Summary

The Operations Manager plays a crucial role as a comprehensive emergency manager within Enterprise Emergency Management, working closely with designated departments across UCSF. This position requires an exceptionally skilled operational and logistical leader capable of serving as the primary point of contact for operational needs before and during emergencies and complex incidents. The individual will take the lead in executing training, exercises, and other preparedness and readiness efforts, ensuring that designated departments are well-prepared to respond effectively during crises. Additionally, this role serves as a vital liaison for incident management, coordinating and communicating key information with onsite incident management back to the incident support team and/or Emergency Operations Center (EOC). The Operations Manager also shares on-call duties, including with emergency management notifications and response coordination. To succeed in this position, the Operations Manager must demonstrate superior strategic thinking, operational efficiency, and logistical coordination.

The final salary and offer components are subject to additional approvals based on UC policy. To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role. For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range. To learn more about the benefits of working at UCSF, including total compensation, please visit:

Department Description

Enterprise Emergency Management at UCSF focuses its work on the four phases of Emergency Management (Preparedness, Mitigation, Response, and Recovery) and Business Continuity. This work helps maintain a safe environment for the people of and at UCSF and the surrounding community during normal and emergency situations. Enterprise Emergency Management strives to be a national and international leader by developing and maintaining high functioning emergency management and business continuity programs that implement and develop best practices, using a progressive and modern approach to an ever-changing environment.

Required Qualifications


  • Bachelor's degree in emergency management, public administration, health and/or higher education related fields or equivalent experience/training.
  • Seven or more years of relevant progressive experience.
  • Advanced or expert knowledge/understanding of a broad range of emergency management fields preferably with familiarity in health systems and/or higher education.
  • Advanced or expert knowledge of federal, state, and local emergency management protocols and regulations, preferably in the health and/or higher education environments.
  • Advanced analytical and organizational skills to effectively organize, prioritize and manage the successful completion of projects within budget and time constraints.
  • Proven experience in developing and implementing operational and/or logistical strategies related to emergency management.
  • Strong strategic thinking and problem-solving abilities, with the capability to make critical decisions under pressure.
  • Excellent verbal and written communication skills, with the ability to present complex information clearly to diverse audiences.
  • Outstanding collaborative skills, with the ability to work with a diverse range of stakeholders and influence decision-making.
  • Demonstrated resiliency and adaptability in a fast-paced, dynamically changing environment.
  • Commitment to fostering diversity, equity, inclusion, and anti-racism, contributing to an inclusive work and learning environment.

Preferred Qualifications


  • Demonstrated ability to recognize organizational, operational, and cultural differences to guide decision-making, determining when to use a standard approach or adaptability to achieve desired outcomes.
  • Advanced skill in effectively representing the organization to state and federal authorities, related leadership, and community groups.
  • Advanced skill in appropriately using technology and relevant equipment as required.
  • Advanced skill in mentoring or overseeing the work of others.
  • Knowledge or certification in health systems and/or higher education.
  • Education, equivalent experience, or certification in program management or related fields.
  • Certified Emergency Manager at state, national, international, or other professional entity.

About UCSF

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team.

Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California's Affirmative Action Policy, please visit:

For the University of California's Anti Discrimination Policy, please visit:

Organization

Health

Job Code and Payroll Title

000358 EHS SPEC 4

Job Category

Security and Public Safety

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class

Career

Percentage

100%

Location

Flexible (combination of onsite and remote work), Hybrid, Minnesota Street (SF), San Francisco, CA

Shift

Days

Shift Length

8 Hours

Additional Shift Details

M-F

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