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Clinical Administrative Coordinator (CAC)

Professional Management Enterprises
paid holidays
United States, Indiana, Indianapolis
9245 North Meridian Street (Show on map)
May 02, 2024
Job Title: Clinical Administrative Coordinator

Location: Indiana (Remote)

Pay: $24hr (Paid Weekly)

Benefits: 8 paid holidays; 80hrs of PTO (after 60 days of employment); Optional Medical, Dental, Vision

Hours:Ability to work any of our 8-hour shift schedules during normal business hours of 8:00am - 8:00pm EST, Monday - Friday. It may be necessary, given the business need, to work occasional overtime

Primary Responsibilities:

* Manage administrative intake of members

* Work with hospitals, clinics, facilities and the clinical team to manage requests for services from members and/or providers

* Process incoming and outgoing referrals, and prior authorizations, including intake, notification and census roles

* Assist the clinical staff with setting up documents/triage cases for Clinical Coverage Review

Required Qualifications:

* High School Diploma / GED

* Must be 18 years of age or older

* 2+ years of customer service experience

* Experience with Microsoft Word, Excel (create, edit, save documents and spreadsheets) and Outlook (email and calendar management)

Preferred Qualifications:

* Experience working in a call center

* Clerical or administrative support background

* Bilingual fluency in English/Spanish

* Experience working in a hospital, physician's office or medical clinic setting

* Experience working within the health care Industry and with health care insurance

Remote Requirements:

* Ability to keep all company sensitive documents secure (if applicable)

* Required to have a dedicated work area established that is separated from other living areas and provides information privacy.

* Must live in a location that can receive high-speed internet connection or leverage an existing high-speed internet service.

PME is an equal opportunity employer. We prohibit discrimination and harassment against any applicant or employee based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law.
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